Introducing OXVA Online Store Parcel Insurance! ️

Introducing OXVA Online Store Parcel Insurance! ️

Dear OXVA Fans,
Your shopping peace of mind matters to us! Based on past experiences, we understand the frustration of parcel loss. That's why we're excited to introduce the all-new OXVA Online Store Parcel Insurance—a service designed to elevate your shopping experience and protect your orders.



**Why Choose OXVA Parcel Insurance?**
✅ **Delay Compensation:** Get $5 (local currency) for delays in delivery.
✅ **Loss Coverage:** Full reimbursement for the actual value of your paid items in case of loss.
✅ **Damage Protection:** Cover for unusable items due to severe damage.

**What's Covered by Buyer Protection?**
**Delay:** If domestic packages aren't delivered within 10 days (30 days for international) after order fulfillment, you're eligible for compensation.
**Loss:** Packages not delivered within 30 days for domestic (60 days for international) are considered lost, and we'll refund the value you paid.
**Damage:** Major damages rendering items unusable are covered. Cosmetic damage and packaging errors are not covered.




**How Does Buyer Protection Work?**
1. Opt-in for Buyer Protection during your purchase.
2. Receive your cover details and reporting instructions via email.
3. If issues arise, report them through Seel Claim Portal.
4. We'll evaluate the claim based on policy rules and guidelines.
5. If eligible, receive a prepaid credit card refund via email. Otherwise, we'll provide a reason for denial.
6. Track your cover details and status on 17TRACK's branded tracking page.

**Issue Reporting Guidelines:**
⌛ **Loss Issues:** Report no sooner than 30 days after domestic fulfillment (60 days international).
**Damage Issues:** Report within 15 days after delivery.
⏳ **Delay Issues:** Report no sooner than 10 days after domestic fulfillment (30 days international).
All issues must be reported within 90 days of the order date.

**Claim Your Payout:**
To get your payout, report your issue at Seel Resolve Center. If eligible, we'll send your payout in virtual credit card format through email.

Secure your worry-free shopping experience today by adding OXVA Online Store Parcel Insurance to your next order. Don't let unforeseen shipping challenges dampen your joy!

Happy Shopping,
The OXVA Team ️